Patient Satisfaction
At Lakeview Hospital, we truly believe the only way to improve quality is by listening to our patients. We utilize the NRC Picker patient satisfaction survey and data tool to evaluate how well we are doing.
We have consistently rated higher than the East Metro hospitals and, at times, topped the nation in our Emergency and Same Day Surgery departments.
Patient Satisfaction*
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|
Lakeview |
East Metro |
|
Overall Inpatient |
|
|
|
Rate the Hospital |
81.9% |
65.3% |
|
Would You Recommend |
84.4% |
72.4% |
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|
|
|
|
Surgical Services |
|
|
|
Overall Quality |
100% |
98.5% |
|
Would You Recommend |
98.3% |
85.2% |
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|
|
|
|
Emergency Department |
|
|
|
Overall Quality |
92.5% |
90.9% |
|
Would You Recommend |
79.4% |
67.9% | *Source: NRC+Picker for July through September 2009
Last Updated: 01/10
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